Create a lifelong journey of wellbeing and fulfillment.
What is coaching in a nutshell?
Coaching is based on the fundamental belief that everyone is whole and resourceful. You have all the answers to your questions inside yourself and you have all the resources you need to reach your fulfilment. Coaching is an instrument for you to find the answers and devise the outcomes that best work for you, and to find the resources inside yourself to create sustainable, long-lasting solutions.
Typical benefits of coaching in a work environment
- Enhanced motivation and sense of purpose
- Clearer career objectives
- More inspirational leadership
- Renewed energy and self-confidence
- Access to a larger pool of inner strengths and resources
- Improved and more authentic relationships (with others and with yourself)
- More innovative creativity
- Less stress and anxiety
- Superior performance
- Increased resilience
- Enhanced happiness at work and work-life balance
How Coaching Works
A typical coaching journey takes you through the following phases.
Whatever situation is troubling you or even only preventing you from exploiting all your talents and enjoying all your undertakings, coaching helps you look at it from different, unconventional perspectives; discover facets of it that had until then been blurred or unclear to you; and become completely aware of all the aspects of that situation.
Creative techniques, mindfulness, gentle yet firm challenging and other practices are used at this stage.
Increased awareness means that you have a much better understanding of the situation and are ready to change and move on… but move on to where? Designing what next step is right and works best for you is the objective of the Solution phase. The most relevant concepts of this phase are:
- People are not the problem. You are not the problem.
- Focusing on the resources that are available, not those that are missing
- Picturing what a successful future looks/feels like
- Scaling and measuring how far/near you are to your successful future
- Establishing a platform on which to safely build the change
- Identifying the appropriate available resources and strengths
- Defining the steps that will take you closer to you successful future
In the vast majority of cases, the appropriate solution you identified during the coaching journey will require some practical actions and/or inner change. Whether these actions are external or internal, the coach supports and provides guidance to you. This involves:
- Defining and agreeing a metric with you that measures the progress made
- Reviewing the progress
- Celebrating every improvement/success
In a business environment, the actual coaching agreement usually takes place with the HR department or another department of the client organisation, rather than with the coachees themselves.
As a general guideline, this agreement should include:
- Goals/outcomes of coaching
- Measurement criteria
- Time constraints (programme duration, number of sessions, duration of each session, etc.)
- Milestones and mid-term reviews
- Balance between organisational and individual interests
- Identification of sponsor(s) and whoever else in the organisation is involved, and clarification of their role
- Clarification of expectations and boundaries (e.g. coaching as opposed to training or mentoring)
Code of Practice
In the service of creating a powerful coaching relationship where the coachee feels completely at ease, here follow my ethical standards:
- I will conduct myself in a manner that reflects well on coaching as a profession and I will refrain from doing anything that harms the public’s understanding or acceptance of coaching as a profession.
- I will accurately identify my level of coaching competence and I will not overstate my qualifications, expertise or experience as a coach.
- I will ensure that my coaching client understands the nature of coaching and the terms of the coaching agreement between us.
- I will not intentionally mislead or make false claims about what my client will receive from the coaching process or from me as their coach.
- I will respect the confidentiality of my client’s information, except as otherwise authorised by my client, or as required by law.
- I will obtain informed permission from each of my clients before releasing their names as clients or references or any other client identifying information.
- I will be alert to noticing when my client is no longer benefiting from our coaching relationship and would be better served by another coach or by another resource and, at that time, I will encourage my client to make that change.
- I will seek to avoid conflicts between my interests and the interests of my clients.
- Whenever any actual conflict of interest or the potential for a conflict of interest arises, I will openly disclose it and fully discuss with my client how to deal with it in whatever way best serves my client.
- I will disclose to my client all anticipated compensation from third parties that I may receive for referrals or advice concerning that client.
- I will honour agreements I make in my coaching relationships, and construct clear agreements that may include confidentiality, progress reports, and other particulars. I will obtain the express consent of the person being coached before releasing information to another person
- I will not give my clients or any prospective clients information or advice I know to be misleading or beyond my competence.
- I will respect and honour the efforts and contributions of others.
See Davide in action in a very popular session on the Ego, Authenticity and (In)Vulnerability:
About Davide Pagnotta
Davide Pagnotta is a Partner at The Rao Institute. He is responsible for managing the operations in Europe as well as creating new content, services and programmes, and bringing topics from Neuroscience and Physics into The Rao Institute’s programmes.
He holds an MSc in Physics, an MBA from London Business School and a Coaching Practitioner Diploma from the Academy of Executive Coaching of London.
For 20 years, Davide enjoyed a very international career in different manufacturing and infrastructure industries, holding Global Sales, Marketing and Business Development roles in various companies. His corporate life culminated in heading a Business Unit for a global Engineering and Construction company. He then decided he had achieved the zenith of his corporate career and joined Dr Rao full time.